Shipping policy

Shipping Policy

Thank you for shopping with Router Bits. We are committed to providing excellent customer service and want to ensure that your shipping experience is smooth and reliable. Please review the following shipping policy for information on how we process and ship your orders.

Order Processing Time

  • All orders purchased with standard shipping will be processed and posted same day and should arrive within 1-3 working days. 
  • All orders purchased with next day shipping will be processed and posted the same day and arrive the following working day unless the order was made after 2p [LDN, UK TIME] 
  • Once your order is placed, you will receive an order confirmation email. After processing, you will receive a shipping confirmation email with tracking details, following that the team will get in touch with you regarding the machine you use and the materials you intend to cut to give you the optimal cutting parameters to ensure you get the best out of your order.  

UK Shipping Rates & Delivery Estimates

  • Standard Express Shipping: [Price - £2.99] – Estimated delivery time 1-3 business days
  • Next Day Shipping: [Price - £9.99] - Next day assuming you ordered prior to 2PM, if not then following working day. 
  • Free Shipping: Available for orders over £100

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment directly through the carrier’s website VIA the tracking number. 

Delivery Issues

  • If your order is delayed, lost, or damaged during transit, please contact us at info@routerbits.co.uk as soon as possible, and we will assist you in resolving the issue.

Changes to Shipping Policy

  • We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, so please check for updates regularly.

If you have any questions or concerns about your order or shipping, feel free to reach out to our customer service team at info@routerbits.co.uk...

We're happy to help!